IT & Security Services Built for Your Team, Your Goals

Every business deserves IT and security solutions that work for them—not the other way around. We tailor our services to align with your goals, streamline your workflows, and keep your business secure—without unnecessary complexity. Whether you need proactive support or strategic guidance, our flexible options are designed to grow with you.

Discover Services That Grow With Your Business

Our services are built to meet you where you are—whether you’re laying the groundwork for security or scaling toward the future. Designed to evolve alongside your needs, each solution is tailored to fit your business’s unique goals and maturity level, helping you achieve more at every stage.

  • Strategic Guidance and Expert Execution for IT and Security

    Our consulting services are here to help you align your IT and security strategies with your business goals. Whether it’s planning a migration, optimizing operations, or addressing compliance requirements, we provide tailored solutions and hands-on execution. From one-time projects to ongoing partnerships, we’re here to ensure your success.

    Example Capabilities:

    • IT Roadmaps and Strategic Planning

    • System Migrations and Implementations

    • Compliance Advisory (SOC 2, GDPR, etc.)

    • Tailored Projects and Custom Solutions

  • Proactive Management to Keep Your Business Running Smoothly

    Day-to-day IT and security should be seamless, not stressful. Our operations services act as an extension of your team, providing proactive management, troubleshooting, and robust defenses. Whether it’s onboarding new employees or responding to incidents, we’ve got you covered.

    Example Capabilities:

    • Fractional IT Team (Dedicated Manager, Engineer, Technician)

    • Service Desk Support via email, Slack or Teams, and Zoom with SLAs

    • Onboarding/Offboarding, Alert & Incident Response

    • Change, Asset, and Inventory Management

    • DNS & DMARC Management

    • Documentation

  • Simplified Access, Governed Identities

    Secure and manage access while ensuring compliance with modern identity solutions. Our Identity Governance and Administration (IGA) services include Identity and Access Management (IAM), lifecycle automation, and governance for efficient and secure operations.

    Example Capabilities:

    • Role-Based Access and Identity Lifecycle Management

    • Access Reviews and Certification

    • Policy Enforcement and Compliance Alignment

    • Seamless Integration with SSO and MFA

    • Comprehensive Reporting for Audits

  • From the first day to the last, we manage your devices’ lifecycle with security and efficiency in mind. From zero-touch provisioning to advanced endpoint protection, we ensure your devices are ready for anything.

    Example Capabilities:

    • Zero-Touch Provisioning

    • Configuration Management

    • Patch Management for OS and Applications

    • Managed Browsers, Endpoint Security (NGAV, EDR, USB control), & Network Security (DNS filtering, VPN)

  • Optimize and Secure the Tools Your Team Relies On

    Your SaaS stack should work as hard as your team. We help you implement, configure, and manage the tools you depend on while keeping them secure, efficient, and compliant. The result? Better performance, lower costs, and fewer headaches.

    Example Capabilities:

    • Managed SaaS (implementation, integrations, security, and support)

    • Vendor Management (procurement, renewals, terminations)

    • Cost & Usage Optimization

  • Protect Your Business and Stay Ahead of Risks

    Navigating audits, minimizing risks, and staying compliant can feel overwhelming—but it doesn’t have to be. Our GRC services prepare your organization with tailored assessments, robust policies, and proactive planning that safeguard your business and build confidence.

    Example Capabilities:

    • Assessments, Audits, and Reports

    • Backup and Disaster Recovery

    • Business Continuity Planning and Risk Management

    • Compliance Management

    • Data Loss Prevention and Lifecycle Management

    • Phishing Simulations and Security Awareness Training

    • Tabletop Exercises and Vendor Risk Management

  • Specialized Solutions for Unique Needs

    Sometimes, your business needs something outside the box. Our additional services address advanced and specialized challenges to help your organization thrive in any environment. Don’t see exactly what you’re looking for? Chances are, we can help—just ask!

    Example Capabilities:

    • On-Site Services (in select regions)

    • Networking (via Meter.com) and Audio/Visual solutions (e.g., conference rooms)

    • Point of Sale Management (Square, Clover, Toast)

    • Workflow Automation, SOAR, and Custom Scripting

    • Zero Trust Security and Virtual Desktop Infrastructure

    • Bring Your Own Device (BYOD) and Employee Choice Programs

    • Advanced Security (Email, Identity, SaaS, GenAI)

Flexible Ways to Partner With Us

  • Retainers

    Our retainer model is our most popular starting point for businesses looking to establish a consulting-focused partnership. With a set number of hours each month, this engagement ensures predictable, consistent support tailored to your business. You’ll gain access to expert guidance, proactive IT management, and steady progress on strategic initiatives—all without surprises. It’s the perfect way to align IT and security with your goals before transitioning to a more comprehensive service plan.

  • Time & Materials

    Looking for complete flexibility? Our time-and-materials model is an ad hoc engagement, ideal for businesses with occasional or unpredictable needs. Pay only for the time and resources you use—whether it’s resolving urgent issues, implementing changes, or tackling one-off projects. With no long-term commitments, this model delivers the expertise you need, exactly when you need it.

  • Service Plans

    Our all-in-one service plans are a service-focused engagement designed to provide dependable, ongoing IT and security support. These comprehensive, predefined packages streamline operations and align IT with your business goals, making them ideal for businesses seeking turnkey solutions. Think of them as starting points—we’ll work with you to customize each plan to perfectly fit your unique needs and requirements. Explore our plans below to find the right fit for your team.

IT & Security Plans Designed Around Your Goals

Our IT & Security plans are turnkey solutions built to help your business thrive, no matter its size or stage of growth. Whether you’re laying the groundwork, scaling operations, or optimizing enterprise-grade systems, these plans provide the solid foundation you need to achieve your goals.

But no two businesses are the same. That’s why we specialize in tailoring each plan to your unique workflows, industry requirements, and vision. If you don’t see the exact fit, let’s chat—we’ll create a custom solution just for you.

Essential IT and Security Solutions to
Power Your Business

The Foundation Plan equips startups and small businesses with the tools they need to establish a reliable, secure, and efficient IT environment. It focuses on simplicity, stability, and operations that just work—helping you build a strong foundation for growth.

  • Reliable, foundational IT management to support daily operations and address basic security needs.

    Features:

    • Dedicated IT Manager

    • Quarterly strategy meetings and health checks

    • Service desk support via email, chat, and video with standard SLAs

    • Onboarding and offboarding procedures for new and departing team members

    • DNS and DMARC management to protect email domains and prevent spoofing

  • Establish baseline identity security and access control for your team.

    Features:

    • User and group management to streamline permissions and access

    • App-based multifactor authentication (MFA) to enhance account security

    • Passkey/password management for secure credentials

  • Essential tools for managing devices securely and efficiently.

    Features:

    • Zero-touch provisioning for macOS or Windows devices

    • Single configuration management for consistent device settings

    • Monthly OS patch management for secure and up-to-date devices

    • Basic endpoint security, including Next-Gen Antivirus (NGAV) and USB device control

    • Basic network security with DNS filtering

  • Ensure seamless management and support for productivity and communication tools.

    Features:

    • Managed productivity suite (Google Workspace or Microsoft 365)

    • Managed communications (email, chat, video, and phone)

    • SaaS support for troubleshooting and usage guidance

  • Basic training and simulations to enhance security awareness and reduce risks.

    Features:

    • Phishing simulation exercises to train employees on recognizing threats

    • Security awareness training for all users

Ideal for businesses starting their IT and security journey, looking for straightforward solutions without unnecessary complexity.

Scaling IT and Security for
Growing Teams

The Growth Plan provides advanced tools and features designed for businesses on the rise. With enhancements like premium network security and adaptive MFA, this plan boosts efficiency and strengthens security while keeping your team productive as you scale.

  • Included Capabilities:

    • IT Roadmaps and Strategic Planning

  • Scalable IT operations with enhanced monitoring and response capabilities.

    Features:

    • Dedicated IT Manager and Engineer

    • Monthly strategy meetings and health checks

    • Service desk support via email, chat, and video with standard SLAs

    • Onboarding and offboarding services for streamlined user transitions

    • Alert and incident response for rapid issue resolution

    • Asset and inventory management, excluding shipping and storage fees

    • DNS and DMARC management

    • Standard documentation for policies and procedures

  • Advanced identity controls to protect users and simplify access.

    Features:

    • User and group management for scalable access control

    • Adaptive MFA for increased account security

    • Single Sign-On (SSO) for seamless access to applications

    • Role-based access management for fine-grained permissions

    • Passkey/password management for secure credentials

  • Enhanced device management with premium security and efficiency features.

    Features:

    • Zero-touch provisioning for macOS and Windows devices

    • Configuration management for up to three configurations

    • Bi-weekly OS and application patch management for proactive security

    • Basic endpoint security with NGAV and USB device control

    • Premium network security with DNS filtering and VPN support

  • Elevate your SaaS strategy with comprehensive oversight and tailored optimizations.

    Features:

    • Managed SaaS implementation, configuration, changes, integrations, security, and support

    • Vendor management, including recommendations, procurement, renewals, and termination

    • Usage optimization for reducing costs and improving efficiency

  • Build foundational compliance capabilities with regular assessments and training.

    Features:

    Annual audits and assessments

    Endpoint backup and recovery

    Data loss prevention (DLP)

    Standard plans, policies, and procedures

    Phishing simulation exercises and security awareness training

    Risk register and management for tracking vulnerabilities

    Vendor risk assessments to evaluate third-party security

Perfect for SMBs expanding their teams and operations, seeking scalable IT and security services that grow alongside their business.

Enterprise-Grade IT and Security for
Complex Needs

The Optimized Plan delivers high-performance IT and security services tailored to meet the demands of enterprise environments and high-growth companies. From Zero Trust architecture to advanced compliance support, this plan ensures your organization operates securely, efficiently, and at scale.

  • Included Capabilities:

    • IT Roadmaps and Strategic Planning

    • Compliance Advisory (SOC 2, GDPR, etc.)

  • Comprehensive IT operations with premium support and advanced response capabilities.

    Features:

    • Dedicated IT team (Manager, Engineer, and Technician)

    • Bi-weekly strategy meetings and health checks

    • Service desk support via email, chat, and video with premium SLAs

    • Onboarding and offboarding services with automation

    • Alert and incident response for critical issues

    • Change management for systematic implementation of IT changes

    • Asset and inventory management, excluding shipping fees

    • DNS and DMARC management

    • Standard documentation for all IT procedures

  • Fully integrated identity and access solutions for maximum security and automation.

    Features:

    • User and group management for enterprise-wide scalability

    • Adaptive MFA with YubiKey support for physical token security

    • SSO integration for seamless access to enterprise tools

    • SCIM provisioning for automated user provisioning and deprovisioning

    • Access management with onboarding/offboarding automations

    • Passkey/password management for enterprise-grade credential security

  • Advanced device lifecycle management for secure and high-performance operations.

    Features:

    • Zero-touch provisioning for macOS and Windows devices

    • Unlimited configuration management for complex environments

    • Weekly OS and application patch management for optimal security

    • Managed browsers for secure internet access

    • Premium endpoint security, including EDR, NGAV, and USB device control

    • Premium network security with DNS filtering and VPN support

  • Enterprise-level SaaS governance for optimized cost and performance.

    Features:

    • Managed SaaS implementation, configuration, changes, integrations, security, and support

    • Vendor management, including recommendations, procurement, renewals, and termination

    • Cost and usage optimization for efficient SaaS spending

  • Enterprise-grade compliance with advanced risk management tools.

    Features:

    • Assessments, audits, and reports for compliance readiness

    • Endpoint and SaaS backup and recovery

    • Business continuity and disaster recovery planning

    • Compliance management (SOC 2, ISO 27001, GDPR, CCPA, etc.)

    • Data loss prevention and lifecycle management

    • Phishing simulation exercises and security awareness training

    • Tabletop exercises for incident readiness

    • Risk register and vendor risk management

    • SAQ management for security assessment questionnaires

Designed for mature organizations requiring proactive strategy, tailored solutions, and enterprise-grade IT and security.

Head of Operations, Tech Startup, Finance | Remote with ~100 Employees

"Atypical transformed our IT & security with their unmatched expertise and commitment. Their proactive device management, personalized support, and ability to deliver on every promise truly set them apart. Chris and the team went above and beyond during our vendor transition, making them the best provider we’ve ever worked with."

Let’s Build a Solution That Works for You

Ready to explore how these plans can help your business thrive? Whether you’re looking for a starting point or a fully custom solution, we’re here to help.