Real Stories from Real Clients

Our clients’ successes speak volumes. Hear directly from businesses that have transformed their IT and security with Atypical. From growth and innovation to enhanced security and productivity, our clients’ experiences reflect our commitment to delivering results. We build lasting relationships, and their stories are a testament to the value we bring.

Tech Startup, Finance

Director of Operations

Remote with ~100 Employees

  • Before partnering with Atypical, we struggled with a lack of centralized IT support, significant security concerns, and poor management of our hardware.

  • We were referred to Chris and team, signed an agreement based on their proposal, and from that moment, we knew we’d never want to hire another firm.

  • Atypical consistently delivered whenever we needed them to take action or meet a deadline. In the world of IT and security, a strong say-to-do ratio is essential, and Atypical’s deep understanding of our challenges, paired with their commitment to execution, meant they never missed a beat.

    Their comprehensive system assessment and insightful feedback for improvements were exceptional. I often felt in over my head—in the best way possible—because that’s exactly how you want to feel when you’ve hired experts to tackle such a broad range of challenges.

  • Atypical provided an excellent device management system that catered to both Mac and PC users. They went above and beyond during our transition from previous vendors and made a genuine effort to build strong relationships with all points of contact.

  • Better than others.

  • Absolutely, hands down the best vendor I’ve ever worked with. Chris and team have a natural tendency to under-promise and over-deliver—it’s just part of their DNA. They are incredibly communicative, able to assess a wide variety of issues, and present them in a clear and understandable way. I can’t speak highly enough about their approach and dedication.

Venture Capital Firm, Crypto

Co-Managing Partner

Remote with ~10 Employees

  • We are not large enough to need a full-time internal IT and security team, but struggled to find a vendor who would be available to us when we needed them and who could proactively manage our IT and security needs.

  • From our first conversation with Atypical, their focus on customer service was clear. All of the providers we talked to had sufficient technical chops, but Atypical was the only one that was focused from the beginning on making sure that each of our individual team members would get the same level of service that they would expect from an internal IT and security team.

  • The first thing I would highlight is Atypical's flexibility. Every other outsourced IT and security provider we talked to had strict rules around how many hours per week of service they could provide, what hours they would be available, what aspects of our business they would and would not be involved in, etc. By contrast, Atypical has worked with us every step of the way to tailor their service offering to fit what is best for us. I would also highlight their customer service orientation and their communication skills. They care immensely about making sure each of our individual employees is getting the proper service and it shows in all of their interactions. And, they tailor their communication style to match our company culture. I am 100% comfortable not just with them doing the IT work, but also communicating directly with our team in a manner that always reflects well on the company. That is immensely valuable and not something that most outsourced vendors can do.

  • We have become much more proactive; instead of just putting out fires, Atypical is constantly looking for ways to organize and document our processes so that we are constantly improving our IT and security function. At the same time, their flexibility and service orientation have been great for our team members who finally feel like they have a resource available to them that will help them when IT issues are getting in the way of their everyday work.

  • Better than others.

  • Atypical has exceeded all of our expectations. I would highly recommend them to anyone looking for an outsourced IT and security resource.

Why Businesses Trust Atypical

It’s more than solving IT challenges—it’s about building seamless, scalable solutions that drive growth. Our clients trust us to enhance productivity, secure data, and support their teams. Explore their stories to see how Atypical can transform your IT too.